Terms & Conditions

Welcome to Nadia Pathological Laboratory Private Limited. By visiting our laboratory, using our diagnostic services, or consulting with the doctor in our chamber, you agree to the following terms and conditions.

Laboratory Services

1. The laboratory provides pathology and diagnostic testing services based on samples collected from patients or referred by registered medical practitioners.
2. Test results are generated using standard laboratory procedures and equipment; however, results may vary depending on biological factors and sample quality.
3. Patients must provide accurate personal, medical, and history details at the time of registration.
4. Emergency or critical findings will be communicated to the referring doctor or patient as per protocol.

Doctor Consultation (Chamber Services)

1. Doctor consultation services are provided by registered medical practitioners.
2. The doctor’s advice, prescriptions, and medical opinions are based on clinical examination and available test reports.
3. The laboratory is not responsible for treatment outcomes following medical advice.
4. Follow-up visits may be required depending on medical condition.

Appointments & Registration

1. Walk-in and appointment-based services are both available.
2. Patients may experience waiting times depending on workload and emergency cases.
3. Valid identification and contact information may be required for registration.

Payments & Refunds

1. All tests and consultation charges must be paid in advance unless otherwise approved.
2. Charges once paid are non-refundable after sample processing has started.
3. Refunds, if applicable, will be processed only in case of test cancellation before sample analysis.

Reports & Records

1. Test reports are issued digitally or in printed format.
2. Patients should verify personal details on reports and inform staff of any discrepancy immediately.
3. Reports are confidential and shared only with the patient or authorized person.

 Patient Privacy

1. All medical information is kept confidential in accordance with healthcare privacy standards.
2. Data may be shared with doctors or healthcare authorities if legally required.

Limitation of Liability

1. The laboratory is not liable for delays caused by equipment issues, power outages, or unforeseen circumstances common in rural service areas.
2. The laboratory shall not be responsible for consequences arising from incorrect patient-provided information.

 Patient Responsibilities

1. Follow pre-test instructions (fasting, medication restrictions, etc.) provided by staff.
2. Maintain discipline and hygiene within the laboratory premises.
3. Inform staff of infectious conditions if applicable.

General Conditions

1. Services are subject to availability of staff, doctors, and technical facilities.
2. Management reserves the right to update terms without prior notice.
3. Any disputes shall be subject to local jurisdiction.